top of page


All charges that may be incurred in connection with the delivery of the product to the customer, including, without limitation, in respect to freight, export duties, import duties, all applicable taxes, appropriate insurance and storage costs or any other payments required to process the products from the Apricell warehouse in Canada are the responsibility of the customer. 

Product Returns

Requests for returns must be submitted within 14 days of receiving the product. All returns are subject to a restocking fee and the customer will be responsible for any additional shipping costs. 

Apricell will replace any unused items that are damaged or not functioning upon delivery. 


Minimum shelf life of the 3-in-1 Plate and EZ-Seed Plate is 9 months. 


For optimal storage conditions, the insert should be stored in the refrigerator at 4°C (39 °F).

bottom of page